Using open-source intelligence, Signal provides advance warning and accurate real-time data about severe weather threats relevant to your people, buildings, supply chain, and other assets.
Preparedness is Key to Mitigating Severe Weather Risks
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The Pivotal Role of OSINT for Effective Emergency Management
If an organization wants to prepare an effective response to an evolving threat landscape and better protect both their assets and employees they need to have effective intelligence for emergency management.
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Corporate Security, Emergency Management or Public Safety Team...
The Increasing Risks and Rising Costs of Data Breaches
The average cost of a data breach is estimated to be over $3million USD and rising. As such it’s never been more important for organizations to have the tools and processes to mitigate the threat of a data breach.
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Corporate Security, Emergency Management or Public Safety Team...
Securing the Supply Chain: the Role of OSINT in Logistics
Open Source Intelligence (OSINT) is an integral tool for both security teams and supply chain managers to enable them to gain clear oversight of potential disruptions across the supply chain and implement timely responses.
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Corporate Security, Emergency Management or Public Safety Team...
Responding to Global Crises like COVID-19 with Increased Situational Awareness
In the wake of a global incident, corporations need fact-based reliable information from official sources and they need it fast. The smart adoption of technology can help facilitate the means for companies to protect their teams and assets as well as mitigate potential damages to the business.
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Corporate Security, Emergency Management or Public Safety Team...
Don’t Wait For The News To Tell You About A Threat Outside
Part of Signal’s job is to aggregate online notifications around threats to buildings and the staff inside which affect business and personal safety in various ways. Monitoring online traffic like this can be the fastest way to notify any business of evolving threats.
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Corporate Security, Emergency Management or Public Safety Team...
Case Study: How Emergency Management Victoria Leverage Social Media Intelligence To Their Advantage
Justin Kibell, Manager of Operational Intelligence, Emergency Management Victoria
We spoke with one of our customers, Justin Kibell - the Manager of Operational Intelligence for Emergency Management Victoria (EMV), to see what he thought the most important uses for monitoring online data were, when emergencies arose.
Here's what Justin had to say:
One of the key principles we use in our Intelligence section is to consider a broad range of information from different sources and agencies. Open source is a key source of information directly from the community, but it comes with a lot of noise.
It can often be difficult to locate the key pieces of information and this is why we have been using Signal to assist us with efficiently gathering and collating open source content across a range of platforms.
The key drivers for information gathering from social media platforms are similar to that of other information channels monitored by Intelligence Analysts. Open source information such as social media provides an opportunity to corroborate information from other sources and in some cases discover additional (important) information shared directly by the public who are on scene or potentially impacted.
"... Intelligence Analysts utilise the powerful search and monitoring features of Signal..."
Our Intelligence Analysts utilise the powerful search and monitoring features of Signal to search through various open source streams to locate information across a range of intelligence requirements such as:
1. Gauging Public Sentiment – to assist the social media team in our Public Information team, we use Signal to help determine what the community is saying about the emergency and the Governments response, both positive and negative.
2. Monitor News Coverage – searching local and interstate news websites, journalists and associated influencers, we use Signal to help obtain a bird’s eye view of what media are reporting which we pass onto the Public Information team to address and minimise misinformation.
3. Situational Awareness – using Signal to search and collate information from videos, images and descriptions of damage posted online is incredibly useful to our analysts both in building a more complete picture of what is going on (including known and potential impacts), but also in assisting our predictive services team with on scene observations which help validate their modelling such as photos with smoke plumes and fire behaviour showing.
4. Survey Damaged Areas – pinpointing the worst hit areas with observations directly from the community assists us in more efficiently deploying resources to areas with the most need. The geo-located content he at map feature quickly highlight key areas of interest.
"... using Signal for over two years now"
At the State Control Centre we have been using Signal for over two years now. Our Intelligence Analysts have positively commented on improvements to the usability and features of the tool and look forward to using the new information offered through the new “Spotlight” functionality.
Over the last three years our social media emergency management intelligence capability has grown and throughout this period Signal has been an important and valuable tool in the tool chest used by our team.
Justin Kibell, Manager of Operational Intelligence, EMV
Justin's experience with Signal demonstrates the various benefits social media offers for emergency management intelligence.
How are you using open source intelligence in your emergency response efforts?